Cancellation must be done by letter or fax no later than the date mentioned in the contract. By cancellation after this date, we will charge you compensation according to normal rates in this line of business (please, see below).
Cancellation and alterations
By cancellation and alterations of this contract of more than +/- 15% done later than 56 days before arrival Odense Danhostel will charge you a compensation of 40% of the total amount above.
By cancellation and alterations later than 6 weeks before arrival, you will be charged compensation according to normal rates in this line of business (please, see below).
By cancellation later than 6 weeks before arrival, 50% of the amount above will be charged.
By cancellation later than 3 weeks before arrival, 75% of the amount above will be charged.
By cancellation later than 1 week before arrival, 100% of the amount above will be charged.
By cancellation is understood cancellation, reduction, shortening or relocating or essential alterations the like compared with this contract.
Other practical information:
Hostelling International membership card:
Regarding goups, minimum one leader must have a national Group Leader Membership Card from their own country, or a ”Hostelling International Goup Membership Card”.
If you do not have a national Group Leader Membership Card, we will issue one when you arrive at the hostel. The price is DKK 200 and the card is valid for 1 year.
Keys are jointly handed over to the leader on arrival, together with a roominglist and the number of persons to be accommondated in each room.
Check out time is 10.00 and the leader collect the keys and deliver them to reception. Prices are including final cleaning, however we expect the rooms to be left like they where found.
Rented sheets must be brought back to the reception before departure. We must point out, that all our rooms are non-smoking rooms. Smoking is allowed in most public areas.
If you have any special requests regarding food, i.e. vegetarian, diabetic, diet or similar, this is no problem, as long as we are advised in advance.
Danhostel Sønderborg City are fully licenced, and sell beer and wine at reasonable prices. Guests cannot drink their own drinks. Particularly we draw your attention to that consumption of beers, wine and alcohol, brought along, is not permitted on the hostel premises or grounds.
The guest kitchen facilities are strictly for families only, and cannot be used by groups.